Policies

Our Rules

Please review the rules of the room and facility:

  1. NO smoking in rooms (smoke in approved areas only)
  2. NO weapons of any kind
  3. NO cooking in the rooms
  4. NO prostitution or other sex trafficking
  5. NO drug usage or drug trafficking
  6. NO pets are allowed
  7. Please respect the privacy of others. No loud behavior.
    Offensive and/or abusive actions will not be tolerated.
  8. Please take all of your valuables with you.
    We are not responsible for the loss of your valuables left unattended.
  9. If you break (or lose) anything in your room, you will be assessed a replacement cost surcharge.

Hotel Terms and Conditions

A requirement of this hotel is that 24 hours notice be given before check-in to enable this booking to be cancelled. If we do not receive this cancellation in advance, the full amount of the first night’s accommodation will be charged.

Cancellation Policy

A requirement of this hotel is that 24 hours notice be given before check-in to enable this booking to be cancelled. If we do not receive this cancellation in advance, the full amount of the first night’s accommodation will be charged.

Children & Extra Bed Policy

This post will explain our room policies for children and extra beds.

What is the difference between infant, children and guests?

Infants are 0-1 year(s) stay for free, if using existing bed.
Note, if you need a cot there may be an extra charge.

Children are 2-10 year(s) & must use an extra bed.

Guests are 11 years and older are considered adults.
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details. When booking more than 5 rooms, different policies and additional supplements may also apply.

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